Thank you for choosing SilverSpark.io. We stand by the value of our AI-powered software and want our customers to be fully satisfied. This Return & Refund Policy outlines the conditions under which returns are accepted.
1. 30-Day Return Window
You may request a refund within 30 days of your first payment for SilverSpark.io. This applies only to first-time customers and only to the initial purchase made directly through SilverSpark.io.
To qualify:
The request must be made within 30 calendar days from your first-ever payment date.
You must email us at support@silverspark.io with your order details and reason for the return.
2. Non-Refundable Situations
Refunds will not be granted if:
You request a return after the 30-day window.
You have previously received a refund from SilverSpark.io.
The request is for renewals, subscription charges after the first payment, or subsequent upgrades.
Misuse or abuse of the platform has been detected.
3. How Refunds Are Processed
Approved refunds will be issued to the original payment method within 5–10 business days.
If your original payment method is no longer active, please notify us in your request email.
4. Contact Information
To request a refund or ask questions about this policy, contact us at:
By subscribing to or purchasing from SilverSpark.io, you agree to this Return & Refund Policy.
